Access for family members and contacts

Family Portal

Stay informed about your loved one's well-being

AnacareSoft provides an exclusive portal for authorized family members and contacts. Check vital signs, general status, and receive notifications about your loved one's care at the facility, from any device.

Android Installation

1
Enable installation from unknown sources

Go to Settings → Security (or Privacy depending on your device) and enable "Install apps from unknown sources". On Android 8 or higher, this option appears when you open the downloaded file.

2
Download the app

Tap the download button from this Android device. The file will be saved in your Downloads folder.

3
Open and install the file

Open the anacaresoft-familia.apk file from your Downloads folder and follow the on-screen instructions to complete the installation.

Access credentials

Your username and password to log in to the app are provided directly by the facility where your loved one resides. Contact them if you have not received them yet.

Coming soon to the App Store

We are working to make the AnacareSoft family app available in the Apple App Store very soon. In the meantime, you can access all information from the Web version.

Access from your browser

No installation needed — check your loved one's information in real time directly from your browser. The web portal includes:

Daily vital signs

Temperature, blood pressure, heart rate, oxygen saturation, and more.

Progress over time

History and trends of your loved one's vital signs.

Resident status

General information and up-to-date care status.

Notifications

Relevant alerts and updates about your loved one's care.

Link and access credentials

The portal link and access credentials (username and password) are provided directly by the facility where your loved one resides. Contact the facility administration if you have not received them yet.